As part of our standard services we offer an emergency order of clothing and other items you may need to hold you over while the balance of your items are being restored and your home is move back in ready. In almost every instance emergency orders will be completed and returned within 24–48 hours.
Dry Cleaning and Laundry
Brightleaf is always expanding and upgrading our equipment to ensure we are using the most advanced cleaning technologies available that meet with our high standards and yours.
In addition to dry cleaning and laundry of your clothing items, our restoration staff are experts in specialty items like shoes, belts, hats, purses, rugs, leather, furs, children’s stuffed toys, dolls and window coverings.
We can assist in evaluating the state of all items that may have sustained extensive damage, that are unable to be cleaned/restored, or in some cases it is just not cost effective to restore due to age or condition.
We can store restored items in secured warehouses where customers may visit while you are waiting for the completion of your home.
Smoke and Fire Damage
Textiles that are damaged in a fire require specialized processing to restore them back to their pre-loss condition. Brightleaf will guarantee the removal of smoke odor, stains and other damage related to the smoke and fire damage. With all claims should we not be able to restore any item to its pre-loss condition there is no charge.
With all fire and smoke claims we perform on site damage assessment, evaluate each item’s ability to be restored, perform odor elimination, removal of smoke residue and soot, and provide long term storage.
Textiles damaged by water must be a high priority in order to restore them restore them back to their pre-loss condition. This is why Brightleaf will respond quickly on all claims 365 days a year to mitigate any further damage and start the restoration process.
Brightleaf knows the potential danger with items contaminated with mold. Therefore we adhere to the following protocol to ensure the best possible results.
- Insured’s Safety: We only process those items that can be guaranteed as decontaminated
- The experts: All of our restoration personnel use protective equipment and are train in all techniques of handling mold contaminated items
- Prevention: All items are specially bagged and inventoried in a secure location to prevent any cross-contamination